Returns & Exchanges

At BossenStore.com, we strive to ensure your bubble tea supplies arrive in perfect condition. Due to the food-grade nature of our products, we offer a 14-day return window for unopened and shelf-stable items to maintain safety and quality standards.

1

Check Eligibility

Ensure your items are unopened, in original packaging, and not classified as perishable or refrigerated goods, which are ineligible for return.

2

Request Authorization

Contact our support team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely pack the authorized items and ship them back to our warehouse using a trackable shipping service at your convenience.

4

Receive Refund

Once our quality control team inspects and approves the returned goods, a refund will be issued to your original payment method minus a 20% restocking fee.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing